Do you maintain a "waiting list" for SOLD OUT tours/events?
It will be noted under each sold out tour/event if there is a waiting list with an option to add your name.
Not a problem! Some company e-mail systems block our automatic confirmation program. 1) check your "junk mail" or "spam" mail box. 2) Feel free to write to us at info@TourSignUp.com. Just give us your first name, last name and contact phone number and we'll gladly fire-off another confirmation to you!
We do NOT issue ticket(s) -- it's one way we try to be environmentally conscious. For your own comfort level, your receipt from your online purchase will serve as your ticket(s), however it is not necessary to have. Youre NAME will be on the TOUR LIST when you check-in for boarding at the departure location.
** Check-in begins 30 minutes prior to the set departure time and ends 5 minutes before departure **
Please arrive no later than 10 minutes prior to the scheduled departure time to check-in as tours may depart early if all guests have arrived. All tours will depart on time - there will be no refunds for missed tours due to late arrival. If you cannot find the check-in location, call our manager-on-duty at 267-847-2673.
You will receive an e-mail confirmation. You may keep your e-mai CONFIRMATION as your ticket if desired, but no worries ... your NAME will be on the TOUR LIST when you check-in for the tour(s). When in doubt, feel free to jot us a note at info@TourSignUp.com.
We NEVER sell, rent or use your e-mail for any other purpose than sending your confirmation AND communicating any update about your selected tour(s)/event(s).
In case there are any last minute changes to tours, we would like to contact you via cell phone to be certain that you are aware OR we will *attempt* to call if we cannot find you at departure time.
Please see our full cancellation policy at http://toursignup.com/cancellation_policy or follow the link at the bottom of this page. Guests will have the option to gift or sell their pre-paid reservation to another ULC Annual Meeting attendee.
Is there a recommended dress code?
#1 is comfortable shoes! Other than that, the tours are casual and you should dress comfortable and for the weather conditions. Shorts, t-shirts and other comforable clothing are permitted.
What is the rain cancellation policy?
What is the tour program Covid policy on Masking and Vaccination?